Privacy Policy
1. Introduction
This Privacy Policy explains how Village Camps SA (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you visit our website www.villagecamps.com (the “Site”) or interact with our services.
We are committed to safeguarding your privacy and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
By using our Site or providing us with personal data, you agree to the terms of this Privacy Policy.
2. Data Controller
Village Camps SARoute du Belvédère 35
1854 Leysin
Switzerland
Phone: +41 (0) 22 990 94 00
Email: camps@villagecamps.com
3. Information We Collect
a) Information You Provide
We collect personal data that you voluntarily provide when you:
- Make an enquiry or booking
- Complete registration or application forms
- Subscribe to newsletters or updates
- Contact us or apply for employment
This may include names, contact details, booking information, payment-related information, and information about children provided by parents or legal guardians.
b) Information Collected Automatically
When you visit our Site, we may automatically collect certain technical information, including:
- IP address
- Browser type and device information
- Pages visited and general usage data
This information is used to help us improve our website and services.
4. How We Use Your Information
We use personal data for the following purposes:
- To manage enquiries, registrations, and camp bookings
- To communicate important information and updates
- To provide customer support
- To operate, maintain, and improve our website and services
- To comply with legal and regulatory obligations
5. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Your consent, where required
6. Cookies
Our website uses cookies and similar technologies to enhance functionality and analyse website usage. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site.
7. Sharing of Information
We do not sell personal data. We may share information only:
- With trusted service providers who support our operations
- When required by law or legal authorities
- To protect the rights, safety, or security of our users or our organisation
All third parties are required to process personal data securely and in accordance with applicable data protection laws.
8. Third-Party Services
Our Site may use third-party services such as analytics providers, booking platforms, and payment processors. These third parties have their own privacy policies and are responsible for their own data practices.
9. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal requirements, or resolve disputes. When data is no longer required, it is securely deleted or anonymised.
10. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us at camps@villagecamps.com.
11. Children’s Privacy
We collect personal data relating to children only where this information is provided by a parent or legal guardian for the purpose of camp registration and participation. We take special care to protect children’s personal data and do not knowingly collect information from children without appropriate consent.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle personal data, please contact:
Village Camps SARoute du Belvédère 35
1854 Leysin
Switzerland
Phone: +41 (0) 22 990 94 00
Email: camps@villagecamps.com
